When I try to check out, the only payment option box I see is for PayPal. Can I pay with a credit card if I don't have a PayPal account?
You do not need a PayPal account to make a purchase from Resplendence. When you decide to check out and enter the shopping cart screen, you will see that the 'PayPal' box is checked next to 'payment method'. This does not mean that you will have to pay with PayPal. It simply means that PayPal provides our credit card processing service. Select 'next', and you will be taken to a PayPal screen. On the right, PayPal users can log in to their accounts to complete payment. On the left, you will see 'Don't have a PayPal account?' right above the major credit card icons. Select 'continue' to enter your credit card information.
I purchased a book but did not receive the download link. What should I do?
First, check your SPAM box. Many times our e-mails are flagged by SPAM filters. If you don't see the e-mail from Resplendence in your SPAM box, you can log in to your account using the login box on our home page. Once you are logged in, select 'my orders' and you will be taken to your virtual bookshelf, where every RP title you have ordered should be displayed. Click on the 'details' button next to the appropriate order, then select 'view invoice'. When your invoice opens, you will see the download links that will allow you to download your purchase. If you have any further difficulty, or don't see your recent purchase on your virtual bookshelf, please contact customer service at: customerservice@resplendencepublishing.com. A customer service representative will respond to your query as quickly as possible.
My computer crashed and I lost all of my books. What should I do?
All titles purchased at www.resplendencepublishing.com can be easily replaced. You can either log on to your account and re-download your purchase from your virtual bookshelf, or you can contact customer service, provide your name, e-mail, and the titles of the books that were lost, and we will send replacement files free of charge. Be sure the name and e-mail you provide matches the information you provided at the time of purchase.
No. You should never have to pay a publishing company to read your work. If you choose to pay a professional editor or book doctor to edit your work, we encourage you to thoroughly research any individual or company of interest. Ask for references and do your homework before you pay anyone to read or edit your novel, and try to find a good critique group where you can get honest feedback on your work without having to pay a fee.
Yes. We pride ourselves on our hands-on approach to editing. Of course, you should only submit your best work for consideration. Manuscripts should be thoroughly polished and free of spelling, typographical, and grammatical errors. We strongly encourage authors to join a critique group for a thorough evaluation of their manuscript before submitting it to Resplendence.
Yes. Our goal is to publish all books, category length and higher, in both print and electronic formats. Each Trade Paperback book will be listed with Amazon.com as well as on our website and various independent and national booksellers. All short stories and novellas will be considered for print anthologies.
Do you accept submissions from unpublished authors?
Yes. We are searching for the best and brightest authors, which is not determined by whether an author has been published or not. There are many talented authors out there who have not yet achieved their goal of publication.
What kind of cover art can I expect if I sell my story to Resplendence?
Our goal is to provide our authors with high-quality cover art that reflects both our company image and the essence of the stories within. This is an area of great importance to us, and we will not cut corners when it comes to the face of our books. Our cover artists, Trace Edward Zaber and Rika Singh, have done a fantastic job of bringing our author's visions to life. Cover art samples can be viewed in the RP store.
Other companies have promised to help market my books but they don’t follow through. How will you be different in this regard?
We believe in maintaining a symbiotic relationship with our authors, and we feel that marketing is a mutually beneficial undertaking. The more time, energy and money we spend marketing our author’s books, the more readers we will attract to Resplendence books as a whole. As our authors gain attention, recognition, a wider readership, and most of all, higher sales, we benefit as much as they do. Our marketing strategy includes but is not limited to: print ads in both writing publications and convention literature, participation in writing conventions and sponsorship of events, distribution of review copies to targeted reviewers and publications, Internet advertising, advertising in our monthly e-zine, and distribution of promotional materials. We will actively plan a marketing strategy with each and every Resplendence author, working in cooperation to ensure maximum exposure for their book.
Yes, with limitations. We will send a copy of our standard contract upon request. We do not post our contract for public view because like most contracts, ours contain terms which are negotiable. Our contracts conform to industry standards and contain no terms or clauses which would be considered unusual. In general, royalty rates are as posted on our website and we do not demand first right of refusal on all of our author’s works. Only direct sequels to Resplendence titles are subject to review, and if we do not accept them within 90 days of submission, the author is free to submit the work to another publisher. We do not demand subsidiary rights, but do request full electronic and print rights. Authors maintain the copyright for all of their works in their own name, and must register their work with the U.S. Copyright office.
Resplendence titles in electronic format will be available for order through our website and will be listed with various e-retailers such as Fictionwise, All Romance E-books and Mobipocket. Print titles will be available at Amazon.com, on our website, at conferences and author appearances, and for order with most major book retailers (Barnes & Noble, Borders, etc.)
Our author royalties are based on gross sales, meaning royalty percentages are paid based on the cover price, rather than the cover price minus expenses (net).
Response time varies and depends on the volume of queries we have awaiting our consideration. On average, an author can expect to receive a response to their query within twelve (12) weeks. If you have submitted a manuscript to Resplendence and have not received a response within this time frame, please send a follow-up letter which includes your manuscript title and date of original submission.
What percentage of submission are accepted for publication, and what can I do to increase my chances of receiving a contract offer?
We currently accept less than 1% of unsolicited submissions for publication. In order to maintain our small, 'boutique' feel, we think it is important to limit the number of authors we have in the house at any given time. Because of this, we take great care when assessing a prospective author and their work.
One thing an author can do to increase their chances of acceptance is to learn everything they can about the art of the query letter. A query should be concise, well-written, error free, and most of all, it should make us want to read your book.
Also, prospective authors should read our submission guidelines and learn everything they can about RP before submitting work for consideration. We feel that no author who is serious about a career in writing would submit to a company they know nothing about. Every house is different and one size definitely does NOT fit all. Show us that you have done your research on our company before sending your submission, and tell us why you would be a good addition to RP.
